TCS Partners with McDonald's Philippines to Modernize IT Across 760 Outlets

18 Sep 2024 , 04:05 PM

Tata Consultancy Services (TCS) signed a deal with McDonald’s Philippines on September 18, 2024, to modernize the IT systems across over 760 outlets in the country.

The agreement was made with Golden Arches Development Corporation (GADC), the master franchise holder of McDonald’s in the Philippines.

This is TCS’s first partnership with McDonald’s in the APAC region, aimed at standardizing and digitizing IT operations at the outlets. TCS will upgrade McDonald’s current systems to the cloud using SAP S/4HANA on RISE, improving operational performance and decision-making.

TCS will leverage its expertise in SAP-led business systems transformation to provide better insights and optimize McDonald’s IT infrastructure.

The SAP S/4HANA implementation will enhance data-driven insights for McDonald’s, improving customer and employee experiences, as mentioned by Margot Torres, Managing Director of GADC.

TCS will future-proof GADC’s processes to align with its growth plans, using SAP’s Business Technology Platform (BTP) for app development, automation, data analytics, and artificial intelligence.

The company will also integrate SAP capabilities to improve financial management, material management, project management, and sales and distribution for McDonald’s Philippines.

TCS has been active in the Philippines since 2008, employing over 5,000 people and serving clients across various sectors.