Coforge Limited and Newgen Software have strengthened their partnership to offer transformative solutions in Customer Communications Management (CCM) and Document and Content Management (DCM) on a Low Code platform. The collaboration aims to bring agility, customer-centricity, and operational efficiency to the insurance sector, focusing on Life and Annuity (L&A) and Property & Casualty (P&C) insurers.
Newgen provides advanced solutions such as Insurance claims workbench, policy binding solutions, and newgen-duck creek, guidewire surround proposition, while Coforge brings industry knowledge and a track record in delivering digital transformation solutions to global insurance organizations.
The partnership is set to revolutionize critical aspects of the insurance lifecycle, including policy underwriting, administration, and servicing by leveraging Gen AI and Newgen’s CCM and DCM capabilities along with Coforge’s solution capabilities.
The collaboration aims to drive automation, enhance customer experiences, and foster continuous innovation for enterprises on a global scale. Coforge operates in 21 countries with 26 delivery centers across nine countries, while Newgen is a unified digital transformation platform provider with automation, content services, communication management, and AI/ML capabilities.
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