Together with Truecaller, Tata Tele Business Services offers a "Verified Business Caller ID Solution"

30 Nov 2023 , 03:22 PM

Leading B2B digital and cloud solutions provider in India, Tata Tele Business Services (TTBS), has partnered with the top global communications platform, Truecaller. Through the provision of an extra layer of identification, credibility, and spam prevention, this partnership offers TTBS enterprise customers the cutting-edge ‘Verified Business Caller Id Solution,’ which significantly advances secure and effective communication. In the current digital era, building trust between businesses and their clients is crucial.

TTBS enterprise customers’ interactions with their consumers are expected to change as a result of Truecaller’s Verified Business Caller ID solution package. Truecaller’s Verified Business Caller ID solution will allow users to accurately show the brand and logo on verified business calls, allowing consumers to identify them promptly. The system makes sure that when companies phone their clients, a unique green label appears with the caller ID, verifying the legitimacy of the company. Customers can feel more comfortable identifying and interacting with reputable callers in this climate of trust created by this verified identification.

In order to prevent brand impersonation, brand protection measures are implemented to preserve the integrity of their confirmed identity. These procedures include limiting access to modify the name, logo, and associated tags. Furthermore, cutting-edge and dynamic features that improve consumer engagement include Call Reason, Video Caller ID, Call Feedback, and other rich media services.

Mr. Vishal Rally, Senior Vice President, Product and Marketing, Tata Teleservices, made the following statement in response to the announcement: ‘Our partnership with Truecaller is a testament to our commitment to driving innovation and efficiency for enterprises through our solutions.’ We hope to provide companies with a smooth, secure communication solution that not only optimizes operations but also greatly increases consumer trust and happiness by incorporating Truecaller’s cutting-edge technology into our solutions.

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